Quick desktop share update#
Quick desktop share software#
Quick desktop share code#

If need be, additional agents can be invited into the session. Thanks to TSplus Remote Support one agent can assist different users without either party downloading or installing extra copies of the application. Multi-Agent Access in Remote Assistance Sessions Complications brought about by providing too many instructions over the phone are lessened by remote login and access. Desktop sharing provides a better customer experience.

User-Friendly Remote Support and Assistanceĭesktop sharing has been frequently used by technical support representatives to trouble shoot technical and software problems without physically visiting the clients. And where the connection is at its best, all users can enjoy high-definition visuals and rapid, reactive responses of their devices. Agents still efficiently carry out the job without being hampered by the fact that not all Internet connections are strong, fast and ideal. This feature permits less detailed video streaming data to be sent over lower bandwidth connection. Remote Assistance and Support Over Any BandwidthĪccording to the bandwidth of their connection, users can choose higher or lower resolution for the screen share.

Handing off the control will enable the remote user to manipulate the mouse and keyboard of the host computer. The host computer can also hand over the control of the mouse and keyboard to the remote user. All of this takes place via one brief exchange of credentials. To share a screen, the host computer allows a remote user to view the contents of their “host” computer desktop and take control of it. With other remote login or control software, it is often necessary to have a downloaded software for the sharing and secure desktop connection. TSplus Remote Support login or control is possible easily and rapidly. Quick & Easy Remote Assistance Screen Access That way, company data remains safe behind the company firewall, while end-to-end encryption makes sure that what does travel goes safely wherever it travels. The data shared amounts to images rather than the actual applications or data on which the agent is working. It becomes easy to provide assistance at any time, from any place. With TSplus Remote Support, workers can access a session from any device that has an Internet connection, including home computers and laptops, but also tablets and smartphones. Indeed, members from the other side of the planet can be reactive and give assistance while it is night-time locally due to the time difference. They may indeed be able to carry out better interventions due to a wider availability around the clock. A remote support team can be dotted around the globe and still do its job to a T. It enhances the ability to solve issues, show steps to follow and generally troubleshoot without needing to visit the colleague or customer. Desktop sharing is one of the most important feature for remote support.

Thanks to Remote Desktop Protocol, accessing a device remotely and controlling it to update or fix it can be done in real time over the Internet. All these ways of remotely accessing workstations and applications lessen the company outlay on travel as well as the time and effort invested on travelling.

Some types of remote software can be used downloaded or simply accessed via a URL, using a password or access code to connect. Web conferencing software is great for letting teams get together without having to come to the office or even be in the same town or country. Remote access and web publication software enables document, file, application and even desktop sharing.

Remote Access Software! A Whole Range of Potential

Quick desktop share software#

Quick desktop share update#

Quick desktop share code#